Privacy Policy

At Lahijuni, your privacy and trust mean the world to us. 💚
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services (collectively, the “Services”).
By using Lahijuni, you agree to the practices described below.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, shipping & billing address, and phone number

  • Payment Data: Card details, billing info, and transaction history

  • Account Details: Username, password, preferences, and saved items

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Information: IP address, browser type, device ID, and session data

  • Communication Data: Messages, support requests, and customer feedback

🛠 How We Collect Information

Your data may be collected in several ways:

  • Directly: When you place an order, create an account, subscribe to our newsletter, or contact us

  • Automatically: Through cookies, analytics tools, and tracking technologies

  • From Third Parties: Such as payment processors, delivery partners, or marketing platforms

🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders quickly and securely

  • Provide updates about shipping or product availability

  • Personalize your shopping experience on Lahijuni

  • Send you helpful parenting tips, special offers, and new product updates (unsubscribe anytime)

  • Detect and prevent fraud or unauthorized access

  • Comply with legal, tax, and security obligations

🤝 Sharing Your Information

We only share your data with trusted service providers who help us serve you better:

  • Payment Processors: To handle secure online transactions

  • Shipping Partners: To ensure fast, safe delivery of your orders

  • Marketing Platforms: To share updates and promotions you may enjoy

  • Legal Authorities: Only when required by law

✅ We never sell or rent your personal information to anyone — ever.

🍪 Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your login details, preferences, and shopping cart

  • Enable smooth and secure site functionality

  • Analyze traffic to improve your browsing experience

You can control or disable cookies anytime through your browser settings.

🚸 Children’s Privacy

Lahijuni does not knowingly collect personal information from children under 16 years old.
If we learn that such data has been collected, it will be deleted immediately.

🔐 How We Protect Your Data

We take your data security seriously and use industry-standard measures:

  • SSL encryption for all online transactions

  • Secure servers protected by firewalls

  • Restricted access to personal information

⚠️ While we do everything possible to protect your data, no online system is 100% secure.
We recommend using strong passwords and keeping your account details private.

🧾 Your Privacy Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Request a copy of your stored data

📧 To exercise these rights or ask any questions, please contact us at support@lahijuni.com